Product · WISI LienShield

Cybercrime Complaint-to-CBS Lien Workflow for Banks

WISI LienShield acts as a secure operational layer between NCRP/I4C complaint flows and bank CBS systems for cybercrime complaint processing and lien workflow management.

WISI LienShield

NCRP/I4C → CBS lien workflow

PROCESSING
NCRP-2024-8842 TAT 00:01

HDFC Bank ••1428

₹4,50,000

UNDER REVIEW
SLA · 15 min targetON TRACK

Lien workflow

Complaint received

NCRP / I4C intake

···

Account trail mapped

Beneficiary chain resolved

Lien request → CBS

Core banking dispatch

Funds frozen

Lien marked & confirmed

Within SLA

99.4%

Avg TAT

6m 12s

Cases today

128

Why WISI LienShield

Built for real BFSI workflows

NCRP/I4C to CBS

Bridge cybercrime complaints to your core banking lien workflow.

Structured cases

Intake, account-trail mapping and lien-marking with SLA tracking.

Full audit trail

Reports and logs for every complaint and action taken.

How it works

Live in three steps

Help bank teams process cybercrime complaints, map account trails, manage case actions and initiate lien marking workflows through a controlled digital platform.

1

Complaint ingested

NCRP/I4C cybercrime complaints flow into a structured, prioritised case queue for your fraud-ops team.

2

Trail mapped & actioned

The account trail and beneficiary chain are resolved so the team can review and act on each case.

3

Lien marked in CBS

A lien-marking request is dispatched to your core banking system, SLA-tracked and fully audit-logged.

<15 min

Avg lien TAT

99.4%

Within SLA

100%

Audit logged

24×7

Complaint intake

Use cases

Where teams put it to work

Cybercrime complaint processing
NCRP/I4C workflow handling
Account trail mapping
CBS-based lien workflow
Fraud operations case tracking
SLA monitoring
Audit reporting
Coverage

Workflow coverage

Every step from complaint intake to lien marking, in one controlled operational workflow.

Complaint intake
Case management
Account trail mapping
CBS integration
Lien marking flow
SLA tracking
Status updates
Audit logs
Reports & MIS
Role-based access
FAQ

Questions, answered

How does LienShield connect to NCRP / I4C?
It ingests cybercrime complaints from NCRP/I4C flows into a structured case queue, so your fraud-operations team works from one prioritised view instead of scattered emails and portals.
Does it integrate with our core banking system?
Yes. LienShield acts as a controlled operational layer that dispatches lien-marking requests to your CBS and tracks their status end to end.
Is every action auditable?
Every complaint, case action and lien request is timestamped, logged and exportable for internal audit and regulatory reporting.
Can we monitor SLAs?
Turnaround is tracked per case against your SLA targets, with an operational dashboard and alerts so nothing breaches unnoticed.

Digitize cybercrime complaint and lien operations with WISI LienShield.

Talk to our team about deploying WISI LienShield through APIs or dashboards.

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